Ask a person.

Getting started

Is the consultation really free?

Yes, always. In person or by call, usually 30 minutes to an hour, with no obligation.

Can we meet in person?

Yes. We're in Dallas and happy to meet in person. If you're farther away, a call works just as well.

How fast can you start?

Usually soon after you say yes. Your proposal includes a timeline built around your project, and you'll see real progress every week.

What languages do you work in?

English, French, and Spanish.

Working together

Who will I actually work with?

A small team. The people building your project are the people you talk to, and the founder stays on every project from the first conversation through launch.

How do we reach you?

Call or email. A person picks up, with no phone menu or filtering, and a person writes back within one to two business days, with no autoresponder.

Do you use AI?

Where it helps, yes: reading documents, sorting requests, answering questions from your own content. Anywhere a number, date, or ID has to be exactly right, we use plain, predictable code. If you don't need AI, we'll tell you.

Cost

What does it cost?

The first conversation is always free. After it, you get a written proposal with a clear price for your project. Nonprofits, community organizations, and small businesses get a reduced rate.

Do we have to sign up for a monthly plan?

No. There's no license and no subscription. You pay for the work, it's yours, and nothing switches off if you stop paying us. Monthly support is optional, and you can cancel anytime.

Security and what you own

Who owns what you build?

You do, with no strings. Code, designs, accounts, and data are in your name from day one, yours to change, resell, or hand to someone else.

What do you do with our data?

Only your project. It's encrypted in transit and at rest, never used to train anything, and never pasted into a public AI tool. We work with the minimum access the job needs, and that access ends when the work does.

Are you SOC 2 or HIPAA compliant?

We build to both standards. Our controls follow the SOC 2 trust principles and the HIPAA Security Rule: least-privilege access in accounts you own, encryption, audit logs, and written procedures. When health information is involved, we sign a Business Associate Agreement before we see a record. If your compliance team has a vendor questionnaire, send it over.

Will you sign an NDA?

Yes, and usually before the first real conversation. Most of our client work is under one, which is why so little of it appears on this site.

Why don't you show detailed case studies?

Most of our work is under non-disclosure agreements, and the rest belongs to the clients who paid for it. We describe what we've built in general terms, share references on request, and never publish a client's name or details without written permission.

After launch

What if something breaks after launch?

Reach out. Care plans cover ongoing support; without one, we still help at our hourly rate.